Updated: 1. October 2026
HAVEN takes the protection of your personal data seriously. This Privacy Policy describes how HAVEN processes personal data when you visit our website, contact us or use our digital services, including Church Center.
We process personal data in accordance with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR).
1. Data Controller
HAVEN is the data controller for the personal data we process about you.
HAVEN
Address: Rabarbervej 2, 2400 Copenhagen
Phone: 21 12 20 60
Email: info@hvnkirke.dk
Website: hvnkirke.dk
If you have any questions about how we process personal data, you are always welcome to contact us using the contact details above.
2. What Personal Data Do We Process?
The personal data we process depends on your relationship with HAVEN and how you interact with us.
This may include:
As a general rule, we only collect personal data that is relevant and necessary for the specific purpose.
3. How Do We Collect Personal Data?
We may receive personal data directly from you, for example when you:
HAVEN does not use a contact form directly on hvnkirke.dk.
When you want to register for events or use other functions, you may instead be redirected to our external platform, Church Center.
4. Church Center
HAVEN uses Church Center, which is part of Planning Center, for purposes including calendars, events, registrations and communication.
From hvnkirke.dk, you may be redirected to Church Center, where you can, among other things:
In connection with these functions, personal data such as your name, email address, phone number and other information relevant to the specific activity or form may be collected.
The information collected depends on the individual activity and the information HAVEN needs.
When HAVEN uses Church Center to process personal data, HAVEN is the data controller, while Planning Center processes the data on behalf of HAVEN as a data processor.
You can read more about how Planning Center processes personal data in Planning Center’s Privacy Policy.
5. Purpose of Processing
We process personal data in order to:
We do not process personal data for purposes other than those for which the data was collected, unless the processing can be carried out on another lawful basis.
6. Legal Basis for Processing
We only process personal data when there is a lawful basis for doing so under applicable data protection legislation.
This may include situations where:
We assess the relevant legal basis for each specific processing activity.
7. Consent
If the processing of your personal data requires your consent, we will obtain it before the processing takes place.
Giving consent is voluntary, and you can withdraw your consent at any time.
If you withdraw your consent, this does not affect the lawfulness of processing that took place based on your consent before it was withdrawn.
You can contact HAVEN if you wish to withdraw your consent or have questions about a consent you have given.
8. Disclosure and Data Processors
As a general rule, we do not disclose your personal data to anyone other than those who have a legitimate and lawful need to receive it.
We may use external providers for services such as IT systems, hosting, communication and administration.
When a provider processes personal data on behalf of HAVEN, the provider will generally act as a data processor, and the processing must be carried out according to HAVEN’s instructions and in accordance with applicable data protection legislation.
This includes Planning Center in connection with HAVEN’s use of Church Center.
We may also disclose personal data to public authorities where we are legally required to do so.
9. Retention of Personal Data
We retain your personal data for as long as necessary for the purpose for which it was collected, or for as long as we are required to do so by applicable legislation.
When the information is no longer necessary, it will be deleted or anonymised unless we have another lawful basis for retaining it.
How long information is retained may therefore vary depending on the type of information and the purpose of the processing.
10. Security
HAVEN implements appropriate technical and organisational security measures to protect your personal data against, among other things:
We continuously work to ensure that personal data is processed in a responsible and secure manner.
11. Photos, Video and Audio
In connection with Sunday Services, events and other activities, HAVEN may take photos, video or audio recordings.
Such recordings may, where relevant, be used on HAVEN’s website, social media or other communication channels.
We process photos, video and audio in accordance with applicable data protection legislation and on the basis of the relevant legal grounds for processing.
If you have any questions or wish to object to the use of a photo or recording, you can contact HAVEN.
HAVEN uses cookies on hvnkirke.dk to ensure the technical functionality of the website and make the website easier to use.
A cookie is a small text file that is stored on your computer, tablet or smartphone when you visit a website.
Cookies may be used, among other things, to ensure the functionality of the website and remember your settings.
HAVEN uses WPConsent to manage cookie consent and cookies on the website.
WPConsent helps us record and manage your cookie consent and may block non-essential cookies and third-party services until the necessary consent has been given, depending on the website’s specific configuration.
We do not use Google Analytics on the website.
You can change or withdraw your consent at any time through the website’s cookie settings.
HAVEN may embed videos from YouTube on the website.
YouTube is a service provided by Google. When YouTube content is loaded or used, Google may process information about, among other things, your device and your use of the content through cookies and similar technologies.
Non-essential cookies and third-party technologies from YouTube are managed through Complianz and blocked until the necessary consent has been given where required.
You can read more about how Google processes personal data in Google’s Privacy Policy.
HAVEN may use Google Maps on the website to show the church’s location and make it easier for visitors to find their way.
Google Maps is provided by Google. When the map is loaded or used, Google may process information about, among other things, your device, IP address and use of the map function, and may use cookies and similar technologies.
Non-essential cookies and third-party technologies from Google Maps are managed through Complianz and blocked until the necessary consent has been given where required.
You can read more about how Google processes personal data in Google’s Privacy Policy.
15. Links to Other Websites
HAVEN’s website may contain links to external websites and services, including Church Center.
When you click on such a link and leave hvnkirke.dk, the external service’s own terms and Privacy Policy apply.
HAVEN is not responsible for the processing of personal data on external websites that we link to.
For Church Center, we refer to Planning Center’s own Privacy Policy.
16. Your Rights
When HAVEN processes your personal data, you have a number of rights under applicable data protection legislation.
Right of Access
You have the right to know what personal data we process about you, why we process it, where the information comes from and how long we expect to retain it.
You may also have the right to receive a copy of the personal data we process about you.
Right to Rectification
If the information we hold about you is incorrect or incomplete, you have the right to have it corrected.
Right to Erasure
In certain circumstances, you have the right to have your personal data deleted.
This may apply, for example, if the information is no longer necessary for the purpose for which it was collected, or if you withdraw your consent and there is no other lawful basis for the processing.
The right to erasure is not absolute. There may be situations where we are required by law to retain the information.
Right to Restriction of Processing
In certain circumstances, you have the right to have the processing of your personal data restricted.
This means that, as a general rule, we may only retain the information while the processing is restricted.
Right to Object
In certain circumstances, you can object to our processing of your personal data.
If the processing is based on legitimate interests, you may object to the processing on grounds relating to your particular situation.
Right to Data Portability
In certain circumstances, you have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format.
17. How to Exercise Your Rights
If you wish to exercise any of your rights, you can contact HAVEN using the contact details at the top of this Privacy Policy.
We will process your request as quickly as possible and in accordance with applicable legislation.
18. Complaints to the Danish Data Protection Agency
If you are dissatisfied with how HAVEN processes your personal data, you are always welcome to contact us first.
You also have the right to lodge a complaint with the Danish Data Protection Agency.
Danish Data Protection Agency
Carl Jacobsens Vej 35
2500 Valby
Denmark
Phone: 33 19 32 00
Email: dt@datatilsynet.dk
You can find more information about your rights and how to lodge a complaint on the Danish Data Protection Agency’s website.
19. Changes to This Privacy Policy
HAVEN may update this Privacy Policy from time to time if there are changes to our processing of personal data, our services or relevant legislation.
The latest version will always be available on hvnkirke.dk.
